The Appeon Xcelerator plug-in cannot be loaded.
Try this if the current browser is Internet Explorer:
- Step 1: Add the URL of this Appeon Web application to the Trusted sites zone in Internet Explorer.
- Step 2: Make sure the Enable Protected Mode option on the Security tab in Internet Explorer is not selected.
- Step 3: Check the URL of this Appeon Web application (http://Hostname:Port/appname/index.html).
Click here for detailed instructions on the above steps.
If the Appeon Xcelerator plug-in still cannot be loaded with the above steps, you may try to download Appeon Xcelerator package, unzip the package, close any opened Web browser, and then right click the Update.exe file in the package and select Run as administrator to install the plug-in.
The Appeon Xcelerator plug-in cannot be loaded.
Try this if the current browser is Edge, Chrome, Firefox, or Opera:
- Step 1: Make sure the URL of the application is correct: http://Hostname:Port/appname/index.html.
- Note: when the app is launched successfully, the URL will change as different index file name will be appended to the end of the URL automatically according to the browser type, for example:
- Edge,Chrome or Opera: http://Hostname:Port/appname/multi_browser_index.htm
- Firefox: http://Hostname:Port/appname/firefox_index.htm
- Step 2: If the Appeon Xcelerator plug-in still cannot be loaded, close this browser, run the application in Internet Explorer using the URL http://Hostname:Port/appname/index.html, and follow the instructions there to install the plug-in.
If the Appeon Xcelerator plug-in still cannot be loaded with the above steps, you may try to download Appeon Xcelerator package, unzip the package, close any opened Web browser, and then right click the Update.exe file in the package and select Run as administrator to install the plug-in.